Overview
In the ever-evolving beverage industry landscape, Customer Relationship Management (CRM) has transcended its origins as a basic customer data repository. Today, it is a sophisticated, AI-driven platform that equips industry professionals with actionable insights, enabling them to make optimal decisions for each customer interaction. Serving as the cornerstone for leading-edge organizations in the beverage sector, Ohanafy’s CRM solution offers a comprehensive suite of CRM applications tailored to establish and empower customer relationships across all facets of the business. Built on Salesforce, Ohanafy helps you find, nurture, and convert leads using sales analytics and automation capabilities for deeper insights into your accounts. Manage your customers from a holistic platform that your entire business can use — benefit from Ohanafy’s automated, AI-driven CRM.
Features
Industry-specific CRM
Ohanafy’s CRM tool and the entire platform are tailored to the three-tier beverage supply chain, supplying you with the tools you need at the right time.
Salesforce-driven
Ohanafy provides customers with enterprise-level technology built on Salesforce that businesses of all sizes can use.
Instant Notifications
Get notified when you haven’t visited a customer in a while or when inventory depletion happens in real-time.
Nurture Current Customer Relationships
Get a 360-degree view of your customer relationships, including purchase patterns and visit frequency.
Activity Tracking
Automatically track customer communications and delegate tasks for team members to initiate new touchpoints.
Mobile Accessible
Access and manage customer accounts from anywhere, at any time, on any device with a connected experience.
Integrated Data and System
Your data seamlessly integrates across the entire system, enabling your entire organization to live on one platform and access customer data no matter the department.
Scalable
Ohanafy has numerous integration opportunities that can enhance your platform experience, allowing your CRM to grow with you.
USE CASES
Sales Representative
As a Sales Representative, leveraging Ohanafy can help you understand your customer relationships across orders, invoices, deliveries, activities, contacts, and more in a single view. The automation and real-time alerts powered by Ohanafy allow you to manage your accounts effectively, enabling you to strengthen customer relationships.
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Sales
If you appreciate the features of Ohanafy’s CRM app, you’ll be intrigued by the added benefits our Sales solution brings. Built on the secure and mobile Salesforce platform, our Sales application seamlessly integrates with the CRM, creating a dynamic synergy. Together these applications streamline workflows, foster collaboration, and provide real-time updates, building a holistic perspective of your customers and prospects. Our apps go beyond convenience, offering a strategic approach to elevate your business’s customer relationship management, facilitating sustained growth and success.
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