The language of
beverage, defined.

Terms the beverage pros use every day.

191 terms and counting

Beverage glossary

The three-tier system & regulation

How a regulated market is structured and the rules that bind each tier.

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At-rest law

A requirement that product physically come to rest in a licensed in-state warehouse before it can be sold onward.

Regulation

Bailment

In many control states, product sits in a state warehouse but the supplier or importer keeps title and the risk of loss until it sells. The state holds the goods, not the ownership.

Regulation

Bond / bonded

For importers and producers, a financial guarantee posted to TTB covering excise tax on product not yet taxed.

Regulation

Brand registration

Most states require a product to be registered with the regulator before a distributor can sell it. Miss it and you cannot ship.

Regulation

CBMA

Craft Beverage Modernization Act

The Craft Beverage Modernization Act, the federal law that lowered excise tax rates on smaller producers.

Regulation

COLA

Certificate of Label Approval

Certificate of Label Approval. The federal sign-off a product label needs before it can go to market.

Regulation

Control state

A state where the government acts as the wholesaler or retailer for certain categories, usually spirits. The NABCA states. A license state lets private businesses run each tier under license.

Regulation

DistributorTier 2

The middle tier. Buys from suppliers, sells to retailers, and runs logistics, compliance, and field sales in a territory. Also called a wholesaler.

Regulation

Dram shop law

Laws that hold a seller liable for harm caused by serving an obviously intoxicated or underage customer.

Regulation

DTC shipping

Direct-to-Consumer

Direct-to-consumer shipping, mostly for wine, where a producer ships across state lines straight to a consumer under a permit. The main carve-out from three-tier.

Regulation

Excise tax

The per-unit tax on alcohol that distributors collect and remit to state and federal governments.

Regulation

Franchise law

State rules that govern the supplier and distributor relationship, often making brand rights hard to terminate or transfer. A franchise state heavily favors the distributor.

Regulation

Importer / agency brand

The import model where a supplier hands a brand to an importer who takes on logistics, registration, marketing, and sales in the market.

Regulation

Inducement

Anything of value a supplier gives a retailer to win placement. Heavily restricted under trade practice law. The legal name for pay to play.

Regulation

License state

A state where private businesses run each tier under a license, as opposed to a control state.

Regulation

NABCA

National Alcohol Beverage Control Association

The National Alcohol Beverage Control Association, the body representing the control states.

Regulation

NBWA

National Beer Wholesalers Association

The National Beer Wholesalers Association, the trade group representing America’s beer distributors on legislative, regulatory, and industry matters.

Regulation

On-sale vs off-sale license

An on-sale license permits consumption on the premises. An off-sale license permits sale for consumption elsewhere.

Regulation

Price posting

State laws that require distributors to file prices with the regulator and hold them for a set period before changing them. Common in states like New York. Also called post and hold.

Regulation

Primary source law

A rule that a product must be bought from its designated source of record, which blocks gray-market supply.

Regulation

RetailerTier 3

The point of sale. Bars, restaurants, grocery, convenience, and liquor stores that sell to the consumer.

Regulation

Self-distribution

An allowance in many states for small producers to sell directly to retailers without a distributor, usually up to a volume cap.

Regulation

SupplierTier 1

The producer. Breweries, wineries, distilleries, and importers that make or source the product.

Regulation

Three-tier system

The post-Prohibition structure that separates suppliers, distributors, and retailers into independent tiers. Most states require these tiers to stay legally distinct.

Regulation

Tied house

The post-Prohibition laws that bar suppliers and distributors from giving retailers anything of value to push product. The reason the three tiers must stay independent.

Regulation

Trade practice rules

The federal rules under tied house that prohibit consignment sales, exclusive outlets, commercial bribery, and paying for shelf space.

Regulation

TTB

Tax and Trade Bureau

The Alcohol and Tobacco Tax and Trade Bureau. The federal agency that approves labels and formulas and collects federal excise tax.

Regulation

Sales, depletion & distribution

How distributors move volume and how suppliers measure it.

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Allocation

Limited product split across accounts when demand outruns supply. In wine and spirits it is also a relationship tool: scarce, high-demand bottles like rare bourbon go to accounts based on purchase history and loyalty.

Sales

Authorized distribution

The list of SKUs an account is approved to carry.

Sales

Brand manager

The supplier-side owner of a brand’s distributor relationship and programming.

Sales

Cut-in

Physically adding a new product into an existing shelf set between resets.

Sales

Depletion allowance

A per-case incentive a supplier pays a distributor for hitting depletion targets in a set period.

Sales

Depletion report

The periodic file a distributor sends a supplier showing cases sold to retail by brand and account.

Sales

Display, ad, feature

The three trade promotion levers at retail. A display is off-shelf space, an ad is retailer advertising, a feature is a promoted price in a circular.

Sales

Frontline vs back book

Frontline brands are the new and focus priorities. Back book is the established, steady portfolio.

Sales

Futures / pre-arrival

Wine bought before it is released or has even arrived, often below the eventual release price. The account commits early to lock in allocation.

Sales

Goal / quota

The case or revenue target a rep or distributor commits to for a brand in a period.

Sales

Mandatory / must-buy

A SKU a supplier or chain requires an account to carry, regardless of the rep’s preference.

Sales

New item authorization

A chain’s formal sign-off to add a SKU to its shelf set. Without it the rep cannot place the product.

Sales

Off-invoice

A discount taken directly off the invoice at the time of sale, the simplest form of trade support.

Sales

OND

October, November, December

October, November, December. The fourth-quarter window that can carry the majority of annual spirits volume. The make-or-break selling stretch.

Sales

POD

Points of Distribution

Points of Distribution. The count of retail accounts that carry a given product.

Sales

Pre-sell

A rep takes the order on one visit and the product is delivered later. Tel-sell does the same over the phone.

Sales

Route

A fixed sequence of accounts a rep or driver services on a given day. The atomic unit of distribution work.

Sales

Route day

The set schedule of which accounts get visited on which day of the week.

Sales

Shipments vs depletions

Shipments are what the supplier sells into the distributor. Depletions are what the distributor sells out to retail. The gap is distributor inventory.

Sales

Street account

An independent account open to any distributor, as opposed to a contracted chain.

Sales

Survey

A rep’s structured check of an account, capturing facings, pricing, out-of-stocks, and competitor activity.

Sales

Tel-sell

Taking orders by phone rather than in person.

Sales

Territory

The defined geographic area a distributor holds rights to sell in.

Sales

Voids

Accounts that should carry a product but do not. Closing voids is core to distribution growth.

Sales

Pricing, margin & trade spend

How price and cost stack up across the tiers, and where the money moves.

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Bill-back

A rebate the distributor claims back from the supplier after selling product at an agreed promotional price.

Pricing

Chargeback

A deduction one party takes against another’s invoice for agreed costs, shortages, or damages. Reconciling chargebacks against bill-backs is a constant finance headache.

Pricing

Co-op funds / MDF

Market Development Funds

Market Development Funds. Supplier money set aside for a distributor or retailer to spend on agreed marketing.

Pricing

Dead net

The true final price after every discount, allowance, and rebate is stripped out. What you actually net.

Pricing

Deal sheet

The document listing the promotional prices and allowances available on a brand for a period.

Pricing

Display allowance

A payment for placing a product in an off-shelf display.

Pricing

EDLP vs Hi-Lo

Everyday Low Price vs High-Low

Everyday low pricing holds a steady low shelf price. Hi-Lo runs a higher base price with frequent promotions.

Pricing

FOB

Free On Board

Free On Board. The supplier price to the distributor before freight and taxes.

Pricing

Frontline price

The distributor's standard published price before any deal or post-off is applied.

Pricing

Gross profit / GP

Gross Profit

The dollars left after cost of goods, before operating expense.

Pricing

Keystone

Setting retail price at double the cost, a traditional retail markup shorthand.

Pricing

Laid-in cost

The distributor's true cost after freight and taxes are added to FOB. Also called landed cost.

Pricing

List price

The distributor's standard price before any discounts.

Pricing

Manufacturer chargeback (MCB)

Manufacturer Chargeback

A claim a distributor files back to a supplier for the difference between standard cost and an agreed lower promotional cost on units sold.

Pricing

MAP

Minimum Advertised Price

Minimum Advertised Price. The lowest price a supplier allows a product to be advertised at.

Pricing

Margin vs markup

Margin is profit as a percent of selling price. Markup is profit as a percent of cost. Mixing them up quietly distorts every pricing decision.

Pricing

Net price

The price after off-invoice discounts but before bill-backs and rebates.

Pricing

Post-off

A temporary price reduction a supplier funds to lower the distributor's cost for a period.

Pricing

Pour cost

On-premise, the cost of the liquor poured as a percent of the revenue it brings in. The number bar operators manage to.

Pricing

PTC

Price to Consumer

Price to Consumer. The shelf or menu price the consumer pays.

Pricing

Scanback / scan allowance

A rebate paid per unit that actually scans at retail during a promotion. Distinct from a bill-back because it pays on proven sell-through.

Pricing

Slotting

A fee a retailer, usually a grocery chain, charges to stock a new product on the shelf.

Pricing

SRP

Suggested Retail Price

Suggested Retail Price. The price a supplier recommends the shelf carry.

Pricing

TPR

Temporary Price Reduction

Temporary Price Reduction. A short-term retail discount used to drive volume.

Pricing

VIP

Volume Incentive Program

Volume Incentive Program. Supplier rebates or rewards tied to distributor volume targets.

Pricing

Retail execution & merchandising

Winning the shelf, the cold box, and the back bar.

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Back bar

The lit shelf behind the bar where premium spirits sit. Placement there drives call-brand sales.

Retail

By the glass

BTG

On-premise wine and spirits sold by the pour. The highest-margin way an account sells a bottle. Often shortened to BTG.

Retail

Chain vs independent

A chain is a multi-location retailer like a national grocer. An independent is a single-location account.

Retail

Cold box / cooler door

The refrigerated shelf space at retail. In beer and RTD it is the most valuable real estate in the store, fought over by door and by shelf.

Retail

Cooler clip / shelf strip

Small point-of-sale pieces that mark price or call out a product at the shelf.

Retail

End cap

A display at the end of a retail aisle. High traffic and a highly valued placement.

Retail

Facing

The number of product units visible at the front of a shelf. More facings mean more visibility.

Retail

Floor display / case stack

A freestanding stack of product on the sales floor, usually tied to a promotion.

Retail

Off-premise

Grocery, convenience, and liquor stores where product is taken home.

Retail

On-premise

Bars, restaurants, and venues where product is consumed on site.

Retail

Out-of-stock / OOS

Out of stock

A product that should be on the shelf but is not. Lost sales and a core execution metric.

Retail

Planogram

The shelf map that dictates where and how products sit in a set. Also called a POG.

Retail

POS materials

Point of Sale materials

Point-of-sale signage and display pieces used to drive trial at retail. Also called POP, point of purchase.

Retail

Reset

A scheduled rebuild of a retailer's shelf set, often seasonal, where placements are won or lost.

Retail

Schematic

The retailer's official shelf plan. Another word for the planogram.

Retail

Secondary placement

Product displayed somewhere beyond its normal shelf home, like a floor stack or cooler clip.

Retail

Share of shelf

The percentage of a category’s shelf space a brand holds. A proxy for how a brand is winning the set.

Retail

Speed rail

The well-liquor rack at the bartender’s hip. Brands placed there get poured most.

Retail

Tap handle

The branded lever on a draft line. Winning a tap handle is the on-premise version of winning a shelf facing.

Retail

Well / call / premium

On-premise spirit tiers. Well is the house pour when no brand is named. Call is when the guest names a brand. Premium and above sit higher on the back bar and the price list.

Retail

Warehouse, inventory & logistics

How product is counted, stored, picked, and moved.

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9-liter case

The standard case unit for wine and spirits planning, equal to twelve 750ml bottles. An actual case may hold 6 or 12 bottles, so volumes are normalized to 9-liter equivalents for reporting.

Warehouse

Backhaul

Carrying a load on the return leg of a delivery run so the truck does not run empty.

Warehouse

Bin / slot

The specific warehouse location a SKU is stored and picked from.

Warehouse

Case equivalent

A standard unit that converts mixed pack sizes into one common case measure for planning across categories.

Warehouse

Code date

The freshness or pull date printed on a package. The reference point for rotation and out-of-code.

Warehouse

Cross-dock

Moving product straight from inbound to outbound dock without putting it into storage.

Warehouse

Cycle count

Counting a slice of inventory on a rotating schedule rather than shutting down for a full physical count.

Warehouse

Days inventory

How many days of sales a distributor's current warehouse stock covers.

Warehouse

DSD

Direct Store Delivery

Direct Store Delivery. The distributor delivers and often merchandises product directly at the retail account.

Warehouse

Keg deposit / empties

The refundable charge on a keg shell and the tracking of empties returned. Kegs are durable assets a distributor must recover.

Warehouse

Layer, case, each pick

The unit a pick is done in, a full pallet layer, a single case, or an individual unit.

Warehouse

Lot code

A batch identifier that ties units to a production run for traceability and recall.

Warehouse

Manifest

The list of everything loaded on a truck for a route, the document settlement reconciles against.

Warehouse

Mixed pallet

A pallet built from more than one SKU for a single delivery.

Warehouse

Out-of-code

Product that has passed its freshness date and can no longer be sold.

Warehouse

Pick face

The accessible front location a picker pulls cases from, replenished from reserve stock.

Warehouse

Pick ticket

The warehouse document listing what to pull for an order. The manifest lists what goes on the truck.

Warehouse

Replenishment / par

Restocking a location back up to its target on-hand level, the par.

Warehouse

Rotation

Selling oldest stock first to protect freshness. Standard practice is FIFO, first in first out.

Warehouse

Shrink

Inventory lost to breakage, theft, or spoilage, measured against the book count.

Warehouse

SKU

Stock Keeping Unit

Stock Keeping Unit. A single product variant, like a 12oz can versus a 16oz can of the same beer. Pack-size proliferation is why SKU counts run into the thousands.

Warehouse

Will-call

A retailer picks up product directly from the distributor warehouse instead of taking delivery.

Warehouse

Data & analytics

The numbers that tell you what is actually happening in market.

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%ACV

Percent of All-Commodity Volume

A distribution measure weighted by store size. In wine and spirits it is the dollar value of stores where a product scans divided by all stores in the market, which is why it does not capture on-premise or non-scan states like New York.

Data

Baseline vs incremental

Baseline is what would have sold with no promotion. Incremental is the lift a promotion adds on top.

Data

Category captain

The supplier a retailer trusts to advise on the whole category’s shelf set. Influence that shapes everyone’s placement.

Data

Category share

A brand’s percentage of total category sales in a market.

Data

Diversion

Product moved out of its intended market or channel, often to chase price. Also called transshipping. Suppliers and distributors police it because it breaks territory pricing and brand control.

Data

L52 / latest 52 weeks

A rolling one-year reporting window that smooths out seasonality.

Data

Lift

The percentage increase in sales a promotion drives over baseline.

Data

Outlet universe

The full count of sellable accounts in a market, the denominator for distribution math.

Data

Pull-through

Demand a supplier creates with consumers to pull product through the three tiers.

Data

Rate of sale / ROS

Rate Of Sale

Units sold per store per week. Closely related to velocity.

Data

Scan data

Point-of-sale data showing what actually sold through the register at retail.

Data

Sell-through

The rate product moves off the shelf after a retailer buys it.

Data

Syndicated data

Market data from providers like Circana, Nielsen, or NIQ used to track category and brand performance.

Data

TDLinx

The standardized outlet coding system that gives every retail location a unique ID, the backbone of syndicated reporting.

Data

Velocity

How fast a product sells per point of distribution. High velocity earns more shelf space.

Data

Categories, formats & product

Formats, categories, and the words on the label.

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ABV

Alcohol by Volume

Alcohol by Volume. The percentage of alcohol in a drink.

Product

Big format / small format

Retail shorthand for large stores like grocery and club versus convenience and bottle shops.

Product

Case configuration

The multipack count a product ships in, from six-packs to 30-count cases. Each count is a distinct SKU.

Product

Crowler / growler

Draft-to-go containers, a 32oz filled-and-sealed can or a refillable 64oz jug.

Product

Draft vs package

Draft is kegged product served on tap. Package is cans and bottles.

Product

FMB

Flavored Malt Beverage

Flavored Malt Beverage. The category that includes most hard seltzers and many ready-to-drink products.

Product

Fortified wine

Wine with spirit added to raise alcohol, like port, sherry, and madeira.

Product

Hard seltzer

A category of flavored, lightly alcoholic sparkling drinks, most sold as flavored malt beverages.

Product

Keg formats

A half-barrel holds about 15.5 gallons. A sixtel holds about 5.2 gallons.

Product

Line extension

A new SKU launched under an existing brand, like a new flavor or a non-alcoholic version.

Product

Non-alcoholic / low-ABV

The growing category of zero and reduced-alcohol products that still move through the three tiers.

Product

Premiumization

The consumer trend of trading up to higher-price, higher-quality products.

Product

Proof

A spirits measure equal to twice the alcohol by volume. An 80 proof whiskey is 40 percent ABV.

Product

RTD

Ready-to-Drink

Ready-to-Drink. Pre-mixed cocktails sold in cans or bottles, one of the fastest-growing categories in beverage.

Product

Single-serve vs multi-serve

Single units sold cold for immediate drinking versus take-home multipacks.

Product

Tallboy

A 16oz or 19.2oz single-serve can, a fast-growing convenience format.

Product

Variety pack / mix pack

A single package combining multiple SKUs. A major beer and RTD format and a merchandising tool.

Product

Payments, credit & settlement

How money moves, who owes whom, and how the route day reconciles.

11

AR aging

Accounts Receivable aging

Accounts receivable sorted by how overdue they are, in current, 30, 60, and 90 day buckets. The view collections works from.

Payments

COD

Cash on Delivery

Cash on Delivery. Payment collected at the point of delivery. Many states require alcohol to be sold COD or on short credit terms, which makes the route the collection point.

Payments

Credit hold

A stop placed on a past-due or over-limit account that blocks new orders until it pays down.

Payments

Credit terms

The window an account has to pay, such as net 14 or net 30. State credit laws cap how long alcohol can ride before it must be paid.

Payments

Deductions

Money a retailer or chain takes off an invoice for promotions, shortages, damages, or fees. Matching deductions to the bill-backs and chargebacks that justify them is a constant finance task.

Payments

EFT / ACH

Electronic Funds Transfer

Electronic funds transfer between bank accounts, increasingly replacing the check at settlement.

Payments

Float

The starting cash a driver carries to make change on COD stops.

Payments

NSF

Non-Sufficient Funds

Non-sufficient funds. A returned or bounced check, which often triggers a credit hold.

Payments

Settlement

The end-of-route reconciliation of a driver’s cash, checks, returns, and undelivered product against the day’s manifest. Settling a route ties the truck back to the books.

Payments

Short pay

When an account pays less than the invoice amount, usually because of a disputed deduction.

Payments

Statement vs invoice

An invoice bills a single order. A statement summarizes all open invoices and payments for an account over a period.

Payments

Data exchange & integration

How trading partners and systems pass orders, shipments, and invoices to each other.

10

API integration

A direct system-to-system connection that passes data in real time, the modern alternative to batch EDI.

Integration

ASN

Advance Ship Notice

Advance Ship Notice. The shipment detail sent ahead of delivery so the receiver can plan the dock. Carried by the EDI 856.

Integration

EDI

Electronic Data Interchange

Electronic Data Interchange. The standardized electronic format trading partners use to swap purchase orders, shipments, and invoices without re-keying.

Integration

EDI 810

The electronic invoice.

Integration

EDI 850

The electronic purchase order a buyer sends a supplier.

Integration

EDI 855

The purchase order acknowledgment the supplier sends back, confirming or adjusting the order.

Integration

EDI 856

The Advance Ship Notice. Tells the buyer what is on the truck before it arrives. Also called the ASN.

Integration

GTIN

Global Trade Item Number

Global Trade Item Number. The global product identifier that sits behind the barcode.

Integration

Item sync / GDSN

A shared catalog standard that keeps product data consistent between suppliers and their trading partners.

Integration

UPC

Universal Product Code

Universal Product Code. The barcode that scans at retail and ties a physical unit to a SKU.

Integration

Ohanafy platform

The platform that runs a beverage operation end to end, module by module, built on Salesforce.

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Analytics

The Ohanafy module for depletion, sales, and operational reporting.

Ohanafy

Built on Salesforce

Ohanafy runs natively on the Salesforce platform, inheriting its data model, security model, and AppExchange ecosystem.

Ohanafy

CRM

Customer Relationship Management

The Ohanafy module for account, contact, and field-sales management, native to Salesforce.

Ohanafy

Data

The Ohanafy module that unifies operational data across the platform.

Ohanafy

Ecommerce

The Ohanafy module that gives retailers a portal to check stock, browse catalog, and order straight to their rep.

Ohanafy

Execution

The Ohanafy module for retail execution, surveys, and merchandising compliance.

Ohanafy

Hubs

The Ohanafy module that handles supplier EDI and trading-partner connections.

Ohanafy

Ohanafy

The AI-powered operating system for the beverage industry, built natively on Salesforce. Runs suppliers, distributors, and retailers on one connected data model.

Ohanafy

Ohanafy AI

An agent that works inside the system of record and takes action with operator approval, such as drafting credits, catching billback errors, and predicting depletions.

Ohanafy

OMS

Order Management

Ohanafy’s order management product line, covering orders, route accounting, payments, ecommerce, and supplier EDI.

Ohanafy

Orders

The Ohanafy module for taking, managing, and routing customer orders.

Ohanafy

Payments

The Ohanafy module for invoicing, collections, and settlement.

Ohanafy

RAS

Route Accounting

The Ohanafy module that runs route settlement, driver reconciliation, and DSD accounting.

Ohanafy

REX

Retail Execution

Ohanafy’s retail execution product line, covering CRM, execution, analytics, and Ohanafy AI.

Ohanafy

Routing

The Ohanafy module for territory mapping and route planning.

Ohanafy

Warehouse

The Ohanafy module for inventory, picking, and warehouse operations.

Ohanafy

WMS

Warehouse Management

Ohanafy’s warehouse product line, covering warehouse operations, maps, and data.

Ohanafy

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